Scheduling your topper consultation is the first step toward finding the perfect solution for you. Once you book your appointment, you’ll receive three emails to guide you through the process:

1. Welcome & Location Details – This first email confirms your appointment, provides our salon’s location, and explains how the consultation works.
2. Tell Us About Your Hair Goals – The second email includes a short checkbox form where you can share the hair challenges you’re looking to solve—whether it’s coverage, volume, hair loss concerns, or something else.
3. Share Your Photos – The final email asks you to send pictures of your face and hair so we can better understand your unique features and recommend the best options.

We know that choosing a topper can feel overwhelming, and we want you to feel completely comfortable. You’re welcome to bring a friend or loved one for support! We also ask that you don’t bring childern under 16 unless they are the client.

If you have any questions before your appointment, feel free to call or text Robyn (the owner) at 316-444-0018—we’re here to help make this process smooth and stress-free.

We look forward to helping you find your perfect topper and know the Joy of Great Hair!

You’ll be greeted by the Sullivan Hairwear host, who will offer you something fun to drink, and chat with you about your hopes and anxieties about the upcoming appointment. Once you’ve spent a few minutes with our host, you’ll be introduced to your master stylist. Your master stylist will chat with you for a few more minutes and then the fun begins. You get to try on as many colors and styles that would work with your hair. This is your time to shine! What happens next?

You’ll have two options:

• If you’ve found the topper that makes you smile, we will cut and style it for you right then. We’ll waive the $75 consultation fee and you can walk out the door with gorgeous hair. Our goal is to bring you JOY!
• If you’re still uncertain or can’t make a decision – absolutely no worries. We will record which one(s) were your favorites and you’ll only be responsible for the consultation fee. If you have any doubts at all, we will help you set up a return appointment.

After your purchase, we’ll check in to see if you have any questions or concerns. Remember, everyone who purchases a topper gets “One Free Visit” which gives you an hour to come in and talk about any questions you have or have your topper trimmed, bangs added, etc.

We are here to help you out. We are always just a phone call away.

We would love for you to send photos of you wearing your new hair and … wearing a big smile!